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Great Customer Expectations: The Evolution of the Customer Experience
How do we evolve the customer experience to meet these expectations? We asked for opinions from a range of experts belonging to global organisations such as Barclays, Talk Talk, ING, Garanti Bank and Aviva -- through to Rick Delisi, customer experience expert and co-author of 'The Effortless Experience' and chef, Michel Roux Jnr.
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About Famous 4
Famous 4 is a specialist marketing consultancy that works with organisations to increase awareness and sales via ‘Customer Advocacy’. It’s all about nurturing customers as ‘advocates’ - champions for your brand - creating a buzz from their own genuine and positive experiences with your organisation.
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