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ShoreTel Customer Advocates in Education: Cardiff Metropolitan University
To differentiate in the higher education market, University of Wales Institute, Cardiff (UWIC) has launched the iZone, a one-stop shop for student enquiries which is underpinned by Shoretel's unified communication system. For the first time, UWIC's 14,000+ students can contact lecturers directly via their 'one phone & email'.
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About Famous 4
Famous 4 is a specialist marketing consultancy that works with organisations to increase awareness and sales via ‘Customer Advocacy’. It’s all about nurturing customers as ‘advocates’ - champions for your brand - creating a buzz from their own genuine and positive experiences with your organisation.
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